Verify Identity In Seconds, Every Time.

Live ID now pairs document validation with a live facial match, in a fully automated process that means no waiting, no queues for candidates.

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Typical first-time verifications in less than 60s.

Faster, Safer, AND More Secure

Sub-minute verification

Candidates verify themselves right away - no waiting in a queue for a live reviewer.

Two-factor identity

A validated document and a live facial match - far stronger than a single ID glance.

Automatic, with a safety net

Live ID verifies automatically by default - with instant failover to a live agent whenever a candidate needs one.

Set up once. Verified in seconds ever after.

Live ID now validates a government ID and confirms it's really the candidate - powered by a trusted third-party verification network.

1

Scan to your phone

Candidate scans a QR code to open the secure capture flow on their mobile device.

2

Capture the ID

The document is photographed and validated for authenticity, tampering, and expiry.

3

Take a selfie

A live selfie is matched to the photo on the ID with a facial-match check.

4

Cleared to start

A pass result returns in seconds and the candidate is admitted into the exam.

📱 The phone is only needed once - to establish the verified identity on file.
1

Quick webcam selfie

No QR code, no phone. A live selfie is captured right from the webcam as the exam starts.

2

Matched and cleared to start

The selfie is matched to the identity verified on their first attempt - no document re-scan, no mobile device required.

âš¡ Returning candidates reuse their verified identity - desktop-only, phone-free.

Instant by default. Human when it counts.

The agent-assisted review doesn't go away - it's built right into Live ID as the safety net.

  • Automatic by default

    Every exam starts with Live ID's automated check - document validation plus a live facial match, no agent required.

  • Automatic failover

    If a candidate hits any snag with the automated check, they're auto-routed to a live agent - no dead ends, no lockouts.

  • Same trusted agents

    The fallback is the exact agent-reviewed experience your candidates already know - reviewed by a real Proctorio proctor.

Live ID flow
Candidate starts → Live ID
Verified→ into exam
Issue→ Agent review
Agent verifies→ into exam

The candidate experience

Here's exactly what candidates see: verified in seconds, step by step.

ID Verification screen: choose Instant ID Check (recommended, 30 seconds) or Standard ID Check with a live agent (5 minutes).
Step 1
Choose your verification method

Candidates pick Instant ID Check (~30 seconds, recommended) or a Standard agent-assisted check. No wrong turn.

Continue on your mobile device: scan the QR code to use the camera on your phone for secure ID capture.
Step 2
Continue on your mobile device

A quick QR scan hands off to the phone's camera for a secure, high-quality ID capture.

Step 3

Submit on your phone

A short guided flow captures the ID and a quick selfie, then submits. No app to install, and we'll spare you every tap.

Mobile screen: get ready to scan your government-issued ID.
Scan your government ID
Mobile screen: position your face in the frame for a live facial match.
Take a quick selfie for the match
Step 4

ID confirmed

Identity is verified and the candidate is admitted straight into the exam. No agent, no queue.

Webcam Image Test screen: candidate's face shown centered and well lit, with a prompt to begin the camera test.
Step 1
Quick webcam selfie

No document re-scan and no mobile device - just a fresh selfie captured right from the webcam as the exam starts.

Matched!
Verified against the ID on file
Step 2
Matched and cleared to start

The new selfie is matched against the identity verified on the candidate's first visit - approved in an instant.

âš¡ Returning candidates aren't rescanning an ID - today's selfie is simply checked against the identity already on file.

Verification that doesn't stop at the door.

Most ID checks confirm who's there at login, then look away. The continuity check keeps confirming it's the same verified person for the entire exam - so identity holds from the first question to the last.

  • Same person, start to finish

    The verified face is re-matched throughout the session, not just once at login. Identity is proven for the whole exam, not a single moment.

  • Catches a mid-exam swap

    If the person who started hands the session to someone else, the continuity check flags the mismatch for the instructor to review.

  • Disrupts deepfakes

    Continuous, unpredictable re-checks make it far harder for a static image or a synthetic, deepfaked face to hold up across an entire exam.

One exam session, continuously verified
Start
Different face
Submit
Identity re-matched Mismatch flagged
⚠ At the flagged check, a different face was detected. The session is marked for instructor review, with the exact timestamp and captured evidence.

Simple, per-user licensing.

One predictable rate. Unlimited verifications across the year.

  • Unlimited Live ID verifications
  • Document validation + facial match included
  • Phone-free returning-candidate flow
  • Automatic Live ID agent failover
  • Continuous identity re-verification through the exam
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Volume and multi-year pricing available for enterprise deployments.

Ready to make identity instant?

See Live ID run end-to-end and map it to your exam workflow.

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